PROJECT DESCRIPTION

The Kerr Company performed a detailed assessment of the Office of Personnel Management’s (OPM) OCIO that assessed the OCIO across five organizational areas: (1) Mission, Vision, and Strategy; (2) Organization Responsibilities, Structure, and Sizing; (3) Functions and Processes; (4) Technology, and (5) People.

Specific tasks performed include: (1) Researched and assessed OCIO performance against numerous Federal and OMB-mandated requirements (Clinger-Cohen Act, 25 Point Implementation Plan, CloudFirst/FedRAMP, TechStat, PortfolioStat, IT Shared Services, EA, Open Government); (2) Reviewed the OCIO IT Strategic Plan to assess performance of the OCIO against the plan; (3) Interviewed key Business Unit executives to assess their IT needs and satisfaction with services provided by the OCIO; (4) Identified IT best practices and assessed the OCIO against them; (5) Reviewed MOUs/SLAs developed between the OCIO and key business units; and (6) Recommended organizational, process and staffing changes to improve OCIO performance and internal customer satisfaction.

SERVICES PERFORMED BY THE KERR COMPANY

Organizational Assessment
  Information Technology Assessment
  Best Practices Review
  Government Policy